Tillsonburg pet licensing

Why licence?

Licence tags help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the Town of Tillsonburg to deliver a successful complimentary pet registration program with a streamlined software and management solution that makes licensing a breeze for pet owners.

Check out the ways you can register your pet below to support important animal welfare initiatives.

How to licence

Online

The fastest and easiest way to register is right here. You’ll create a profile for your pet, process your registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it’s super easy!

Renew my pet’s licence

My pet has a licence, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with the Town of Tillsonburg before.

License now

Mail

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out should be mailed, and any required supporting documentation.

Pet licence form

Download Application Form

Phone

If you're unable to complete your pet's licence online, you can contact our Customer Care team for assistance. Please note that licences are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
We can accept credit cards and Visa/Mastercard debit cards for payment.

DocuPet Customer Care: 1-855-249-1370
Hours of Operation:
Monday-Saturday: 9:00 AM - 9:00 PM EDT (excluding holidays)
Sunday: 11:00 AM - 7:00 PM EDT

Licence fees & details

Free Pet licences are available for all dogs and cats living in the Town of Tillsonburg. Licence tags are very important to help keep pets and the communities they live in safe. They can be renewed annually prior to the expiration date. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.

Registration
Registration	1 Year
Pet Registration	$0.00

The Town of Tillsonburg has made changes to its pet licensing program. Starting November 2023, dog and cat owners will no longer be required to pay a fee for pet licence registrations. Licences are now annual and start on the licence registration date.
A replacement tag is available for a $0.00 fee.
Residents of the Town of Tillsonburg are allowed to own a maximum of 5 pets (2 cats and 3 dogs).

Frequently asked questions

LICENSING OPTIONS, DATES, AND LOCATIONS

Do licences need to be renewed annually?

Licences are required to be renewed prior to the expiration date each year.

FEES AND FINES

What are the processing fees?

When upgrading to a designer tag, a processing fee is applied on purchases at a rate of 2.9% plus $0.30 per transaction.

PET INFORMATION AND PROFILES

Does my licence transfer if I am moving?

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

MUNICIPAL INFORMATION AND BYLAWS

Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)

Please get in touch with the Town of Tillsonburg at 519-688-3009 Ext 4600.

HELP DESK

Still have a question that you have not been able to answer?

Visit our DocuPet Help Desk for more information.