the Town of Tillsonburg

DocuPet is the official pet licensing partner for the Town of Tillsonburg

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Why Docupet

Why License?

With DocuPet, your pet’s licence is much more than just a tag. It’s their ticket home, their customized (and cute!) emblem, and a link to their personal digital record. It’s also your way of doing good - not just for your pet, but for the pets in need in your community.

Dog licences are mandatory in the Town of Tillsonburg. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe.

Since licensing your dog is a requirement, our goal is to make this process quick, simple, and valuable. Check out the ways you can license your pet below and feel good knowing that licensing revenue funds important initiatives helping to improve your community.

How to License

  • Online
  • In-person
  • Mail
  • Phone

The fastest and easiest way to license or renew is right here. You’ll create a profile for your pet, upload photos, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card and your package will be shipped out next business day. Each year, you just need to log in to your existing account and renew - it’s super easy!

License Now

In person licensing is available at the following location(s) however it’s important to know you will still receive your tag in the mail:

Tillsonburg Customer Service Centre: 10 Lisgar Ave, Tillsonburg, ON N4G 5A5

Family Pet Centre: 107 Concession Street East, Tillsonburg, ON N4G 4W4

Don’t forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

If you wish, you can download the below form and complete it prior to arriving.

Download Registration Form

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the cheque should be made out to, where it should be mailed, and any required supporting documentation.

Download Registration Form

If you’re having trouble licensing online and need to get your registration processed in a hurry, you can give our customer care team a call and they may be able to process your pet licence over the phone. Note that we can only accept credit cards and Visa/Mastercard debit as payment.

Licence Fees

Pet licences are required for all dogs living in the Town of Tillsonburg. They must be renewed every year prior to February 28th. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.

Dog Licences On or Before Feb. 28th After Feb. 28th
Spayed/Neutered Dog $20.00 $37.00
Intact Dog $25.00 $42.00
Spayed/Neutered Dog
Before Feb. 28 $20.00
After Feb 28 $37.00
Intact Dog
Before Feb. 28 $25.00
After Feb 28 $42.00

The Town of Tillsonburg has made changes to its pet licensing program. Beginning in 2022, cat owners in the Town of Tillsonburg will no longer be required to purchase annual cat licences.

A replacement municipal tag is available for a $6 fee or at no additional charge when you license your pet.

Licence fees vary based on the spay/neuter status of your pet.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

A fine up to $105 may be charged for failing to comply.

Late fees come into effect as of March 1st.

Residents of the Town of Tillsonburg are allowed to own a maximum of 5 pets (2 cats and 3 dogs).

DocuPet Benefits

Found a lost pet?

If the pet is wearing a DocuPet tag, visit our site or their unique web address on the back of the tag, enter the code found on the pet's tag, and gain access to the contact information that pet’s owner has chosen to provide. You may also call our 24/7 dispatch staff at 1-855-249-1370

Is your pet lost?

Don't panic! We're here to help! Log in to your profile and report your pet lost by clicking on their name and then using the "Report Lost" button. Our dedicated staff is immediately alerted and an email will go out with your pet's information to registered members in your community. Log in Now

Account not yet activated? Call us at 1-855-249-1370

What is HomeSafe™?

The HomeSafe™ Lost Pet Service features an online tool that ties your pet's unique tag code to their online profile. This means that if anyone finds your pet, they can easily report them found through our site, and immediately get access to the contact information you have chosen to provide.

Our Found Pet report makes it easy for people to help your pet get home safe. We also have a dedicated dispatch staff that works around the clock, answering phone calls and working with members of the community to help get lost pets home safe.

Frequently Asked Questions

LICENSING OPTIONS, DATES, AND LOCATIONS

Please visit the Town of Tillsonburg in person as kennel licensing is not processed through DocuPet. They are located at 10 Lisgar Ave. in Tillsonburg.

Licenses are required to be renewed prior to the expiration date each year.

Licenses are available for renewal each year on October 15th. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

All licenses expire each year on December 31st. If you renew prior to the upcoming expiration date, your pet's new license will still start on January 1st.

You may license in person at the Town of Tillsonburg located at 10 Lisgar Ave. in Tillsonburg.

No refunds are provided on licenses purchased regardless of circumstances.

The Town of Tillsonburg provides licensing services for the following areas: Town of Tillsonburg

FEES AND FINES

Please visit the Town of Tillsonburg in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

For all online orders a processing fee is applied on license purchases at a rate of 2.9% plus $0.30 per transaction.

There are no senior rates to license your pet.

A fine up to $105 may be charged for failing to comply.

Late fees come into effect as of March 1st.

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee. 

Visit this page for licensing options and fees. 

PET INFORMATION AND PROFILES

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

MUNICIPAL INFORMATION AND BYLAWS

No, there are no restricted breeds.

The following species are required to be licensed: Dogs

You are allowed for a maximum of 2 dogs and 3 cats per dwelling.

Visit this page for information on licensing bylaws.

Please get in touch with the Town of Tillsonburg at 519-688-3009 ext 2222.

HELP DESK

Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us